Meet Our Team of Experts

Your Strategic Partner In Loss Recovery

Fulcrum Claims Consulting is a boutique firm specializing in commercial and multi-family large-loss property insurance claims. As claim consultants, Fulcrum preserves and protects the present and future remedies for our clients through a number of means; such as public insurance adjusting, risk assessment, forensic accounting, and damage consultation.

Navigating the current large loss claim environment can be burdensome with unnecessary confusion regarding the claim’s material facts. In many instances, these facts can be interpreted through a myriad of lenses that can often skew the relevance of the many components of an insurance claim. As claim experts and industry veterans, we understand how to effectively navigate the challenges of the current insurance market.

It all comes down to one question – who has your best interests in mind?

The unfortunate truth you face when handling an insurance claim is that you are often surrounded by people with conflicting interests of your own. An intentional focus on serving our clients and a devout commitment to the importance of our fiduciary obligations provide our clients with an indispensable source of truth.

The Fulcrum Standard

The Fulcrum Standard was formed from a robust history of unmatched service to our clients and the successful representation of some of the largest property-related insurance claims across the country. Our proven standard of unparalleled advocacy for the verifiable facts associated with each claim we handle ensures our clients are treated according to the standards outlined by the National Association of Insurance Commissioners (NAIC). Securing the compliance with these standards guarantees that our clients are informed absent any conflict of interest to offer the most accurate information pertaining to their loss to ensure the most informed decisions can be reached regarding their complete indemnity.

Fulcrum’s Mission: Full indemnity for our clients.

From our Real Estate Investment Trust (REIT) clients with a multi-billion dollar portfolio, to HOA presidents with little to no experience with the intricacies involved in the insurance claims process, you deserve to be accurately indemnified for your loss and treated with dignity and respect throughout the entirety of the process. This is why it is vital for us to deliver tier-one claim consultation services that ensures our clients feel confident they received the best opportunity to recover full indemnity for their loss, regardless of the outcome.

A Collaborative Community

Fulcrum Claims Consulting, is composed of a team ready to step in and mitigate your case, including the dedicated and hands-on involvement of our President and Founder, Anthony Rolfes.

Cumulatively, each member of our team has worked on thousands of successful insurance claims. Their various backgrounds and experiences are leveraged in our collaborative community approach allowing objective perspective and knowledge to be applied to each claim we handle.

Anthony Rolfes BA, PA, CPAU

President

Anthony Rolfes is a 20 year veteran of the Insurance Restoration Industry and has distinguished himself as one of the countries leading Large Loss Adjusters.

As a Rule 26 Expert recognized by both State and Federal Courts, Mr. Rolfes brings a fair and balanced approach to loss recovery and Risk Management with an emphasis on Multi-Family and Commercial Property clientele.


Olivia Irwin MBA, PA

Director of Operations

 Olivia stands as a fervent advocate for her clients, seamlessly integrating her strategic expertise with a meticulous, hands-on approach to ensure her team addresses every facet of their needs with precision. Since entering the public adjusting industry in 2018, she has honed an intricate mastery of proven processes and developed a profound comprehension of the framework essential to achieving outstanding outcomes. Olivia’s tenure has been marked by her dedication to refining operational excellence, positioning her as a pivotal force in delivering sophisticated, client-focused results.


Greg Mammel

Public Adjuster

 Greg emerges as a formidable advocate for policyholders, wielding 14 years of specialized experience in managing large-loss claims within the public adjusting industry. His proficiency spans estimation, damage assessment, and claims resolution, ensuring meticulous identification and adept handling of even the most complex insurance claims. 

As an expert-level estimator, Greg holds an Xactimate Level 3 certification alongside Haag certifications that equip him with an exceptional edge in navigating the nuances of high-value claims. These credentials empower him to secure equitable indemnification with unparalleled accuracy. In his role as Director of Field Operations, Greg leads with precision, expertly quantifying damage, employing rigorous assessment methodologies, analyzing intricate fact patterns, interpreting policy language, and staunchly protecting the interests of the insured. 

With a distinguished record of overseeing claims exceeding $2 billion, Greg’s commitment to championing policyholders’ rights is unwavering. He ensures that every client receives the most precise and just settlement to which they are entitled, cementing his reputation as a trusted leader in the field.


Brian Stiff

Public Adjuster

 With more than five years of distinguished experience as a commercial large-loss public adjuster, Brian is a consummate advocate for policyholders navigating intricate, high-stakes insurance claims. His expertise encompasses property damage, business interruption, and risk assessment, ensuring that clients secure the precise and equitable settlements they deserve. 

Brian holds an impressive array of industry-recognized designations, including: 

  • AIC-M (Associate in Claims—Management) 
  • ARM (Associate in Risk Management) 
  • AIC (Associate in Claims) 
  • SPPA (Senior Professional Public Adjuster) 
  • CPPA (Certified Professional Public Adjuster) 

These credentials underscore his steadfast dedication to mastering claims handling, negotiation, and policy analysis. Employing a strategic, client-centric methodology, Brian guides businesses through the complexities of the claims process with exceptional diligence and precision. Committed to safeguarding Fulcrum’s clients’ financial interests, he expedites their recovery with unparalleled professionalism and resolve.


Robert Easley

Public Adjuster

Robert brings over 30 years of expertise as a public adjuster, with a robust background in insurance adjusting, construction, and restoration. Much of his career has been spent in leadership positions, equipping him with a wealth of expertise that he applies to every claim. His experience as a general contractor in his family’s business enhances his ability to assess damage and understand building structures comprehensively. Robert pairs this knowledge with a steadfast dedication to excellence, delivered through his detailed claim analyses and adjustments that provide the team at Fulcrum Claims Consulting the tools to combat any potential challenges our clients may face throughout their claim process. As an Xactimate Level 3 certified expert estimator, Robert possesses a distinct advantage in navigating the intricacies of high-value property damage claims to ensure fair indemnification. Further sharpening his technical and analytical edge, Robert holds certifications as a Haag Certified Commercial Inspector, an FAA Licensed Drone Pilot, an IICRC Certified professional in Fire and Smoke Restoration, and an Expert Level certification from the Paul Ekman Group in eSETT 3.0 and eMETT 3.0.